Our Story

Quest exists to disrupt cycles of food insecurity through access to healthy and affordable food. By bridging the gap between food banks and traditional grocery stores, Quest provides a grocery experience based on principles of dignity, access and sustainability. Almost all of Quest’s food is donated by local food partners from across British Columbia and delivered across our five Lower Mainland markets in Burnaby, Surrey, North Vancouver, East Vancouver and the Downtown Eastside. Whether donated or purchased, all products sold at Quest Markets are priced the same based on a set of principles and the understanding that economic participation is key to disrupting cycles of food insecurity. All cost recovery generated through the distribution of our food and groceries, along with our non-profit fundraising efforts, cycle back into the organization in service to our mission, referring partners and client communities.

Quest's History

Quest has been operating since 1990, originally functioning as a soup kitchen to feed food-insecure individuals in Vancouver’s Downtown East Side. In 1992, the program known as “The Quest” became incorporated as “Quest Outreach Society”. In 1995, Quest was serving breakfast, lunch and dinner to its clients six days a week, as well as operating children’s programs at 6 Vancouver Neighbourhood Houses, facilitating a daily outreach to street youth, running food drives, operating six other food depots in the Vancouver area, and providing deliveries of bulk food to 17 Lower Mainland Social Service Agencies. By 2004, thousands of people every month were being aided by Quest.

In 2006, the organization rebranded to “Quest Food Exchange”, adjusting its focus to not-for-profit store-front grocery markets. In the same year, the first Quest market was opened adjacent to the organization’s distribution centre on Georgia Street. 2008 brought the opening of our Surrey market, and shortly after, a third market was opened in the Downtown East Side.

In 2009, a $1 million grant from VanCity allowed Quest to close its Georgia Street location and purchase a building at 2020 Dundas Street, which today, houses the main distribution centre, flagship not-for-profit grocery market and administrative offices. 2013 marked the opening of our fourth grocery market, which serves Burnaby and New Westminster, and in 2016, the fifth Quest market was opened in the Lonsdale area of North Vancouver.

In 2023, Quest underwent a brand refresh, recommitting to its focus on store-front grocery markets. Its official name remains Quest Outreach Society and the world is coming to recognize it as “Quest Non-Profit Grocery Markets”.

OUR VISION​

Quest Outreach Society exists to disrupt cycles of food insecurity through access to healthy and affordable food.

OUR MISSION​

By bridging the gap between food banks and grocery stores, Quest provides a shopping experience for those in need based on principles of dignity, access and sustainability.

By bridging the gap between food banks and grocery stores, Quest provides a shopping experience for those in need based on principles of dignity, access and sustainability.

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