Frequently Asked Questions (FAQ)

How is Quest different from food banks?

There is no doubt that food banks are a valuable and necessary service in Vancouver. Our social service agency partners view Quest as a stepping stone for their clients during their transition from food bank reliance to self-sufficiency. Quest offers access to a choice of affordable healthy food choices to those who face barriers to this basic necessity of life.


Are Quest’s not-for-profit grocery markets open to the general public?

No. You must be referred by a social service agency.


Can I Get a refund on something I bought at one of your grocery markets?

Talk to the grocery market manager and you may be eligible for a credit. There are no cash refunds.

Markets Opening

Vancouver - 2020 Dundas Street

Tel: 604-602-0186
Hours of Operation:
Monday & Saturday: 9am – 3:45pm
Tuesday – Friday: 9am – 5:45pm
Sunday and Holidays: Closed

Vancouver - 611 E. Hastings

Tel: 604-605-0735
Hours of Operation:
Monday & Saturday: 9am – 3:45pm
Tuesday – Friday: 9am – 5:45pm
Sunday and Holidays: Closed

Surrey - 13890 104 Avenue

Tel: 604-588-3476
Hours of Operation:
Monday & Saturday: 9am – 3:45pm
Tuesday – Friday: 9am – 5:45pm
Sunday and Holidays: Closed

Burnaby - 7753 6th Street

Tel: 604-553-0636
Hours of Operation:
Monday & Saturday: 9am – 3:45pm
Tuesday – Friday: 9am – 5:45pm
Sunday and Holidays: Closed

North Vanc. - 167 1st Street East

(Market Entrance from Lolo Lane)
Tel: 604-566-0110
Hours of Operation:
Monday & Saturday: 9am – 3:45pm
Tuesday – Friday: 9am – 5:45pm
Sunday and Holidays: Closed