Frequently Asked Questions (FAQ)

How is Quest different from food banks?

There is no doubt that food banks are a valuable and necessary service in Vancouver. Our social service agency partners view Quest as a stepping stone for their clients during their transition from food bank reliance to self-sufficiency. Quest offers access to a choice of affordable healthy food choices to those who face barriers to this basic necessity of life.


Are Quest’s not-for-profit grocery markets open to the general public?

No. You must be referred by a social service agency.


Can I Get a refund on something I bought at one of your grocery markets?

Talk to the grocery market manager and you may be eligible for a credit. There are no cash refunds.

Let's have a chat

Get in touch and we'll get back to you as soon as we can. We look forward to hearing from you!