Our Story

Quest Outreach Society exists to disrupt cycles of food insecurity through access to healthy and affordable food. By bridging the gap between food banks and traditional grocery stores, Quest provides a grocery experience based on principles of dignity, access, and sustainability. Quest believes in a grocery model that simultaneously supports community while reducing greenhouse gas emissions. A leader in redistribution, we work to actively redirect healthy, good food that would otherwise end up in the landfill and contribute to greenhouse gas emissions. Almost all of Quest’s food is donated by local food partners from across British Columbia and delivered across our five Lower Mainland markets at reduced cost to our client communities. Quest’s five grocery markets are located in Burnaby, Surrey, North Vancouver, East Vancouver, and the Downtown Eastside.

Quest's History

Quest has been operating since 1990, originally functioning as a soup kitchen to feed food-insecure individuals in Vancouver’s Downtown East Side. In 1992, the program known as “The Quest” became incorporated as “Quest Outreach Society”. In 1995, Quest was serving breakfast, lunch and dinner to its clients six days a week, as well as operating children’s programs at 6 Vancouver Neighbourhood Houses, facilitating a daily outreach to street youth, running food drives, operating six other food depots in the Vancouver area, and providing deliveries of bulk food to 17 Lower Mainland Social Service Agencies. By 2004, thousands of people every month were being aided by Quest.

In 2006, the organization rebranded to “Quest Food Exchange”, adjusting its focus to not-for-profit store-front grocery markets. In the same year, the first Quest market was opened adjacent to the organization’s distribution centre on Georgia Street. 2008 brought the opening of our Surrey market, and shortly after, a third market was opened in the Downtown East Side.

In 2009, a $1 million grant from VanCity allowed Quest to close its Georgia Street location and purchase a building at 2020 Dundas Street, which today, houses the main distribution centre, flagship not-for-profit grocery market and administrative offices. 2013 marked the opening of our fourth grocery market, which serves Burnaby and New Westminster, and in 2016, the fifth Quest market was opened in the Lonsdale area of North Vancouver.

In 2023, Quest underwent a brand refresh, recommitting to its focus on store-front grocery markets. Its official name remains Quest Outreach Society and the world is coming to recognize it as “Quest Non-Profit Grocery Markets”.

OUR VISION​

Quest Outreach Society exists to disrupt cycles of food insecurity through access to healthy and affordable food.

OUR MISSION​

By bridging the gap between food banks and grocery stores, Quest provides a shopping experience for those in need based on principles of dignity, access and sustainability.

By bridging the gap between food banks and grocery stores, Quest provides a shopping experience for those in need based on principles of dignity, access and sustainability.

Let's have a chat

Get in touch and we'll get back to you as soon as we can. We look forward to hearing from you!