Our Programs Help

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Quest Programs

Quest’s Grocery Programs are specific to the needs of our client communities, market operations and initiatives designed to deepen our impact and expand our reach. If you’re interested in learning more about our programs, please reach out, here.

If you would like to offer your support and make a financial donation to a specific program, please visit us here and select your program of choice. 

BREAD AND BUTTER FUND

How We Bridge The Gap Between Food Banks and Traditional Grocery Stores

What makes Quest unique is both our pricing model and how we bridge the gap between food banks and traditional grocery stores. Quest’s Clients never have to face the stigma of a hand-out at the end of a line-up. At Quest, our Clients choose the food they want, when they want, at prices that don’t force them to make difficult choices. Grocery shopping at Quest means shopping with dignity. When you support the Bread and Butter Fund, you allow Quest to distribute your generous gift to the parts of the organization that need it most. Your funds further support providing a grocery experience based on principles of dignity, access and sustainability.

QUEST ESSENTIALS PROGRAM

How We Supplement Our Market Inventory to Ensure Clients Have Access to Dairy and Protein

We work to establish partnerships with grocery retailers, farm producers and food distributors through both donation and product purchasing agreements using the funds we raise as a non-profit organization. First established in 2022, Quest’s Essentials program strikes the balance between food donations and food purchasing, ensuring we have a healthy and culturally aligned mix of food and grocery products our clients want and need. Our current focus is on dairy products and animal proteins.

Food Distribution

How We Keep Our Groceries Fresh and Moving Towards Our Clients Everyday

Critical to the Quest model and the effort to combat food insecurity in British Columbia is an adequate and reliable food distribution system that includes refrigeration and cold storage. Quest’s Food Distribution Program ensures its fleet of trucks, driver and warehouse team, distribution spaces and network of coolers and freezers are all working in concert to ensure the food we source is kept fresh and safe as we move it through our markets and into the households of our clients. As we like to say here at Quest, there is no food justice without cold storage! Help us keep our food cold with current attention and support to this critical program.

Market Appreciation Program

How We Keep Our Markets Beautiful and Working For Our Clients and Employees

There is no Quest without our public-facing bricks-and-mortar grocery markets. Name anything to do with the day-to-day running and operations of our Non-Profit Grocery Markets, that’s what falls under our Market Appreciation Program and where your funding goes when you choose to give to it. From our Client Appreciation events which include the distribution of market gift cards to grocery product shelving, displays, coolers, freezers and general market equipment, this program keeps the lights working, our markets welcoming, and our grocery spaces beautiful! Critical to our model and mission is the ability to move, store and distribute food from warehouse, to market coolers to client shopping carts. Attention, strategy and funding dedicated to this program ensures our client’s grocery needs are met on a daily basis.

Repack Program

How We Work With Bulk Food Products and Create Right-Sized Groceries Our Clients Need and Want

Through Quest’s unique Repack Program, and with the help of our volunteers, Quest does what no other food rescue organization can do at scale: take bulk food donations and rework them into smaller retail packages. From lentils to fresh baked goods and animal protein, Quest is able to work with large food donations in a quick and efficient way, ensuring our clients find the food that matches their lifestyle and nutritional needs while providing agency to pick and choose. A healthier life and access to nutritious food starts with the ability to purchase groceries that are fresh and right-sized for our clients and their families.

Safe Spaces at Quest

How We Ensure Safe and Welcoming Spaces for Our Clients, Employees and Volunteers

Ensuring our 10,000+ active clients, 70+ person staff and 300+ active volunteers feel safe is central to our non-profit grocery market service model. Under the Safe Spaces at Quest Program, we prioritize the physical, emotional and cultural safety of the people who rely on us for their daily food security needs. This requires adequate and up-to-date training as well as the tools and technology to ensure safe principles and policies are put into practice. Program funding is directly allocated to the following activities including annual de-escalation and drug overdoes prevention training, safety market officers, CPR and first aid, food safety and pallet jack safety, automated external defibrillators (AEDs) in our market and warehouse spaces and cultural safety training with principles of Justice, Equity, Diversity and Inclusion applied.

Our Values

Dignity

 We strive to create welcoming, safe and beautiful spaces for both our clients and employees.

Access

We ensure those who are referred to us can find the right product at the right time and at a price they can afford.

Sustainability

We give food a second life while supporting healthy communities and stronger food systems for the planet.

Let's have a chat

Get in touch and we'll get back to you as soon as we can. We look forward to hearing from you!