Quest Clients are referred to our non-profit grocery markets through a social service agency, community-serving organization, non-profit, social worker, health care professional, school and/or educator, and organizations whose mission it is to support individuals facing economic barriers.
People from all walks of life can qualify to become a Quest Client, Many clients, for example, identify as a student, senior, refugee, survivor, single parent or guardian, caregiver, or person with a disability. At any given time, our clients may be experiencing a traumatic event in their life that impacts their work and financial stability such as a death in their family, the loss of a job, the loss of a home, separation or divorce, a new or changing health prognosis, or significant grief event.
1. Are you someone who faces economic barriers to purchasing healthy and affordable groceries? If yes, read on!
2. Identify a group, organization or person that supports you through economic barriers for a referral to Quest.
*Examples include a social service agency, non-profit charity, social worker, doctor, nurse, teacher or school principal. If you are renewing your Quest Client Card, this can be the person or organization that first referred you.
3. Ask them to complete a referral on your behalf at questoutreach.org/refer-clients OR ask them to fill out a paper referral form.
4. After your referral is submitted, visit the Quest Non-Profit Market selected on your form. Bring a picture ID with you.
5. Have your picture taken for your new client card at the Market. Start grocery shopping!
Please note: If you need support in connecting with organizations that can submit a referral for you please visit 2-1-1.
Show us your current food bank card or documentation that you receive income assistance, and we can issue you a Quest Client Card. You must bring a Photo ID that matches your name on your food bank card or documentation of income assistance.
Quest Client Cards are issued to individuals only. Individuals shopping at Quest and purchasing product must be a Quest card carrier. If you need someone to shop on your behalf or will have multiple people within your family shopping, please have the organization or professional supporting you submit referrals for each individual family member who will need to visit a Quest Market.
Have any questions? Please email: info@questoutreach.org and a Quest Team Member will contact you.
Tel: 604-602-0186
Hours of Operation:
Monday-Friday: 9am-6pm
Saturday: 9am-4pm
Sunday & Holidays: Closed
637 E. Hastings Street
Vancouver, B.C.
V6A 1R3
Tel: 604-253-2078
Hours of Operation:
Monday-Friday: 9am-6pm
Saturday: 9am-4pm
Sunday & Holidays: Closed
13890 104 Avenue
Surrey, B.C.
V3T 1X2
Tel: 604-588-3476
Hours of Operation:
Monday-Friday: 9am-6pm
Saturday: 9am-4pm
Sundays: 11am-4pm
Holidays: Closed
7753 6th Street
Burnaby, B.C.
V3L 3C8
Tel: 604-553-0636
Hours of Operation:
Monday-Friday: 9am-6pm
Saturday: 9 am-4pm
Sunday & Holidays: Closed
(Lolo Lane entrance)
167 1st Street East
North Vancouver, B.C.
V7L 1B2
Tel: 604-566-0110
Hours of Operation:
Monday-Friday: 9am-6pm
Saturday: 9am-4pm
Sunday & Holidays: Closed
